Terms & Conditions

1. The otishop.eu e-commerce website is the property of OTI GENERAL TRADING SRL, referred to as "otishop" throughout these Terms and Conditions.

2. By accessing and displaying this website, you implicitly and unconditionally accept the following provisions. In this regard, we recommend that you read these Terms and Conditions carefully.

OTI GENERAL TRADING SRL reserves the right to amend and add new provisions without prior notice.

3. The information presented on this website does not represent a binding offer, unless you place an order and receive an email confirming the order.

4. The otishop.eu website and its entire content, i.e. images, texts, logos, web graphics, scripts, programs and other data, belong to OTI GENERAL TRADING SRL and include information protected by the copyright legislation. References to materials, equipment and private information belonging to other companies may only be used with the express approval of all parties involved.

5. OTI GENERAL TRADING SRL manages this website mainly for e-commerce purposes, but also to inform you and keep in contact with you. You may download information from this website, but only for non-commercial purposes and only to use it for your personal purposes. Transmitting, modifying, reusing, publishing, reporting or otherwise using this information for public or commercial purposes without the written consent of OTI GENERAL TRADING SRL or its partners is strictly prohibited.

6. The information included on this website may contain technical inaccuracies or typos. OTI GENERAL TRADING SRL and its partners assure you that in case the price or some features of a product have been wrongly entered in our databases, all necessary measures will be taken to inform you and, if you wish, you may cancel the order.

Customer Support

1. Registering and creating your account

The Customer is any legal entity or natural person over the age of 18 who has all legal rights to validate an order. By selecting the "Pay for your order" icon, the Customer acknowledges and warrants that he/ she has full legal rights to accept the Terms and Conditions.

Before placing his/ her first order and customizing his /her own virtual space, the Customer must choose a name and a password consisting of at least 6 alphanumeric characters and at least one digit (a check to ensure one time registration will be carried out by our system). In case you lose or forget your password, it can be regenerated by clicking on the link "Have you forgotten the password?" and entering your email address. Then a new password will be sent to you by email. The password is strictly confidential and will be requested whenever the Customer will place an online order, being solely responsible for its use. Important! The password will not be used to make online payments, it will only be used for the purpose of registering the Customer to place online orders.

In order to make purchases on the otishop.eu website, the Customer must first create a customer account:

a) before making any purchases, by clicking on the “Create account” button, or

b) when adding the first product to the shopping cart.

In order to be able to create his/ her account, the Customer must add his / her name, surname, email address and a password. These 4 items are confidential. The customer will be solely responsible for the consequences of using his / her account until it is deactivated. Also, to create a customer account there is another quick way to create a customer account using an already existing Google account.

The Customer will also be asked for other personal information, such as: name, telephone number, accurate and correct delivery and billing addresses, post code. The Customer undertakes to provide accurate information and to update it in his account whenever a change occurs. This information is necessary for the management of the orders and commercial relations between otishop.eu and the Customer.

otishop.eu cannot be held responsible for erroneously entered information which may lead to delivery delays or other issues. In this context, all shipping charges applied for re-dispatching the order shall be borne by the Customer.

The history of the transactions between otishop.eu and the Client can be viewed at any time on the website in the "Account" section, where the most recent orders placed are displayed.

2. Subscribing to and unsubscribing from the newsletter

Subscribing to and unsubscribing from the newsletter of the otishop.eu website is free and optional and it implies acceptance of the following Terms of use. Messages we send are not unsolicited and you can always unsubscribe by following the instructions in the footer of each email. The messages we send comply with the e-commerce legislation in terms of commercial communication, as stipulated by the Romanian and international legislation.

The use of our newsletter shall fall under the same limited liability conditions in relation to its content as the use of our website, under the terms established in this document, and our Privacy Policy is comprehensively described in the next section.

OTI GENERAL TRADING SRL holds all rights over the content of the newsletter sent to its subscribers under the same conditions as for the information published on our website, in accordance with the provisions of this document.

The subscribers to the otishop.eu newsletter may forward these commercial communications to other persons, under their own responsibility and provided that they do not change the structure or the content of the respective messages. The persons receiving such commercial communications from the subscribers of the otishop.eu newsletter shall be deemed to have been informed in advance by the subscribers on the provisions of this article. In this context, OTI GENERAL TRADING SRL cannot be held liable under any circumstances for the actions of its subscribers.

OTI GENERAL TRADING SRL reserves the right to restrict the access of any subscriber to its newsletter, if it has reasons to believe that the subscriber does not comply with the provisions of this document.

3. Product characteristics

The products marketed on otishop.eu will be accompanied by a detailed description, allowing the Customer to take note of essential information before placing a final/definitive order.

By placing an order, the Customer acknowledges that he/she has taken note of all the data displayed on the website about the ordered products (name, price, weight, quantity, special product information, etc.) and that he/she accepts it without any reservation.

The detailed product information sheet is not a contractual base, it instead is there for information purposes only. We strive to provide accurate information about each product on sale on the otishop.eu website, so that we do not encounter unpleasant situations.

4. Availability of products and validity of offers

Product offers and prices displayed by otishop.eu remain valid as long as they are visible on the website and as long as available. Valid products and offers will be flagged on the website by the "Add to cart" button next to them. The mere fact of adding products to your cart does not mean the automatic validation of your order, as from the moment a product gets added to the cart up until the Customer validates order, the product (s) may become unavailable.

In order to avoid situations similar to the one above, otishop.eu will endeavour to ensure the availability of the ranges of products and services offered.

5. Unit Price

The prices of the products and services on the website are in Romanian lei (RON) and have all taxes included, except for shipment fees. Prices are applied at the time of validation of the order by the Customer. The prices displayed include VAT, and any legal changes regarding the value of this tax will be reflected in the price of the products and services on the website at the time of entry into force of the respective regulation.

If the price of a product or some features thereof have been incorrectly recorded on otishop.eu databases or incorrectly displayed, and the delivery has not been made, it reserves the right to cancel the delivery of the product and to notify the Customer as soon as possible about the error.

Shipping Options

Dear Customer,

Now it is easier than ever to choose Oti Shop products!

Each order placed from Monday to Friday before 12:00 will be handed over to the courier on that same day, with a delivery estimated for the next working day. For example, if you placed an order on Monday at 10:30, you would receive your items on Tuesday, and if you placed an order at 12:30, it would be picked up by the courier on Tuesday and delivered on Wednesday (this example is valid for weekdays).

1. Delivery Charges
We provide direct delivery to the address you provide to us. The ordered products will be delivered via the FAN Courier network. The delivery fee is calculated according to the destination and the weight of the package and it is automatically displayed in your shopping cart before you finalize your order.

2. Delivery Times
Usually, the delivery of the products purchased on our otishop.eu online store takes between 1 and 2 working days from the time of order confirmation, and it is made between the hours you select when you place the order. If there are exceptions to this rule, you will be notified immediately by email and asked to accept the respective delivery time.

→ Find out FAN Courier coverage here.

NOTE: Check your packages at the time of their delivery, as any subsequent complaint that the package has arrived damaged shall be disregarded!

DISCLAIMER: FAN Courier has its own schedule and organization, which are independent of the seller's, and they are not impacted by our company's program. Any delays that may occur in the delivery process are strictly the responsibility of the shipping company. FAN Courier deliveries are carried out according to the standards and procedures specifically implemented and used by this company. We are not responsible for delays or errors caused by this company. Fan Courier has agencies in all counties of Romania, which each shipment in that specific area will pass through. Localities that are remote to the territorial agency may suffer delays in their delivery.

Payment Options

Otishop.eu customers can pay for their purchased products using the following payment methods: online payment by debit card or cash or card payment on delivery.

Online payment by debit card

Customers can pay for their ordered products when placing the order by selecting the online payment by debit card. Visa, Mastercard, American Express and UnionPay cards are accepted for online payments. Debit card information will not be stored on otishop.eu servers.

Cash or card payment on delivery

Customers can also opt for full card or cash payment at the time of delivery of their ordered products.

Rules on the use of the Oti Virtual Gift Card:

● It may be between 50 and 500 lei.
● It can be used to purchase any product offered by Oti Shop.
● It will be emailed within 24 hours of payment of the order.
● It can be used immediately once it is issued.
● It can only be purchased alone in the shopping cart, without other Oti products included in the same order.
● It can be used within the monetary limit it amounts to.
● The card cannot be topped-up.
● It cannot be used with another Oti Gift Card for the same order. It can be used with a shopping voucher, on the same order.

The Return Policies and Warranty

Rules on our free return service

A purchase can be cancelled and it is a free service offered to the customers of Oti General Trading S.R.L., a limited liability company, established in compliance with the Romanian legislation, with its registered address in Bucharest, Sector 3, 51, Bd. Theodor Pallady, the Computing Center Building, 1st Floor, registered with the Trade Register under no. J40/3412/2010, tax registration number RO26728203.

With this service, Oti Shop customers can return free of charge within 14 calendar days the products purchased on the otishop.eu website, as per the Return Terms and Conditions provided by this Regulation.

This service does not affect the right of withdrawal provided for by Government Emergency Ordinance 34/2014 on consumer rights under contracts concluded with professionals, for remote contracts.

Customers who cancel their purchase, requesting to return a product, will comply with the rules of this Regulation, which they will accept in full.

The clients of otishop.eu are the direct beneficiaries of this free service.

They can be individuals or legal entities that have purchased products on otishop.eu.

How can you return the products purchased on otishop.eu?

Products purchased on otishop.eu can be returned within 14 calendar days:

• by filling in the Return Form displayed on the website under the Shopping Information section accessible from the User account of the website https://otishop.eu/account or
• unequivocal statement by which the buyer expresses his/ her decision to withdraw from the contract, the receipt of which will be confirmed (by email).

The period of 14 calendar days is calculated from the date of delivery of the product purchased on otishop.eu; in the case of an order containing several products, the period of 14 calendar days is calculated from the date of delivery of the last product in the order.

The buyer has the right to withdraw from the sales contract without having to justify hi/ her decision and without incurring any other costs.
In accordance with Directive 2011/83/EU, point (47) of the presentation: in order to determine the nature, characteristics and operation of the goods, the consumer should handle and inspect them in the same way as he / she would be allowed to do in a store.

You are responsible for any possible decrease in the value of the products, if following verification of the conformity, properties and functionality of the products it becomes clear that this devaluation has been caused by improper handling by you.

Conditions relating to the returned product

It is recommended that the returned product is in the same condition in which it was purchased or delivered:
● It has all components and accessories;
● The product must be returned safely, as far as possible in its original packaging, to avoid damage during handling and/or shipping.

Products not accepted for return

● Products showing physical changes, bumps, chipping, scratches, mechanical or electrical shocks. Products showing physical changes, bumps, chipping, scratches, shocks, traces of excessive use and/or unauthorized interventions, etc. are not accepted for return.
● If more than one product of the same model has been purchased, a return is accepted only if one single piece has been unsealed or unpacked;
● If a product included in a promotional package is returned, the difference between the base price and the promotional price of the returned product will be refunded.

The right to withdraw

The customer informs Oti General Trading S.R.L. of his/her decision to withdraw from the contract by filling in the Return Form available on the otishop.eu website.

For the products for which the return request was made through the Return Form on the website, within maximum 1 hour from the submission of the notification, the buyer will receive by e-mail details on his/ her submitted request. Any communication with the customer will be made in writing using the email address used to place the original order. The amount of the return will be paid by bank transfer.

Oti General Trading S.R.L. will issue a return invoice for the value resulted following the verification and will reimburse the customer for the respective amount of money, including the initial costs of delivery, if they were incurred by the buyer.

The return amount in the return tax invoice will be refunded to the customer via the same payment method. If the payment for the order was made using a debit card, the refund will be made by the same payment method no later than 3 days from the date on which Oti General Trading S.R.L. takes possession of the returned product, but no more than 14 calendar days from the moment Oti General Trading S.R.L. is informed of the consumer's decision to withdraw from the contract.

How long will it take to get your refund?

The refund will be made no later than 3 days from the date on which Oti General Trading S.R.L. takes possession of the returned product, but no more than 14 calendar days from the moment Oti General Trading S.R.L. is informed of the consumer's decision to withdraw from the contract.

The day on which the consumer exercises his/her right of withdrawal from the contract will not be taken into account when calculating this period, and if the last day of such period is a non-working day, Oti General Trading S.R.L. will extend the period accordingly.

Processing of personal data for the purposes of the return

If there are no non-conformities and the products meet all the return conditions mentioned above, the employees of Oti General Trading S.R.L. shall proceed to the preparation of the applicable financial and accounting documents, in accordance with the legal provisions (return/advance invoice, compensation provision, payment provision, receipt). The data necessary for the preparation of the above-mentioned documents refer to: surname, first name, domicile, series and no. of Identity Card, bank account, as the case may be. We will use the personal data for the purposes of the financial-accounting documents, according to the legal provisions in force. If you do not wish to provide this data, the return of the products is not possible, even if it falls within the return conditions presented above, as this way we would not be able to comply with the tax legislation.

Special costs and fees for cancelling the purchase: all costs are borne by Oti General Trading S.R.L.
Oti General Trading S.R.L. may refuse to cooperate with consumers who have abused their right to withdraw from a purchase. They would be notified prior to the imposition of restrictions on the sale of products or services.

 

Product guarantee

Oti Group is proud to offer a lifetime guarantee on Oti cast iron cookware from the date of purchase, for the lifetime of the original owner, whether a self purchase or received as a gift.

This lifetime guarantee covers defects in manufacturing and/or materials when the product is used in normal, household conditions and in accordance with the care and use instructions provided by the manufacturer.

This guarantee does not cover normal wear and tear, commercial use, or improper use and care of the product.

To make a guarantee claim, please provide the following with your Oti cast iron cookware: your name, address, the nature of the complaint, and the name of the retailer from whom the product was purchased (physical store or online store). Return the product along with the proof of purchase receipt and your contact details.

Defective cookware will be replaced at no charge with a similar product or one of equivalent value if the original product is no longer available.

*This lifetime guarantee does not affect your statutory rights. The lifetime guarantee does not apply to enamelled and non-stick coated cookware.

 

Promotions & Contests

OTI GENERAL TRADING SRL establishes the regulations of the promotions and contests it organizes. These regulations are brought to the attention of potential participants only on otishop.eu. Only orders that comply with the rules displayed on the website benefit from these promotions. Promotions also apply only to orders that are registered by the company within the time period specified in the regulation and during which the promotion is valid and only while stocks last. We do not guarantee the stock availability of the products for the promotion and we may discontinue or cancel it at any time without any prior notice.

User comments on the otishop.eu website

Users accessing the otishop.eu website can comment and review the products we offer, which may be published on the website after prior approval. OTI GENERAL TRADING S.R.L. reserves the right, but not the obligation, not to publish on the website comments with illegal, obscene, threatening, defamatory content, which in any way disturbs the privacy of others, violates intellectual property rights, contains viruses, texts representing mass emails or any other form of spam.

OTI GENERAL TRADING S.R.L. shall not be responsible nor shall it be liable for any compensation for any damages caused by such comments or electronic communications, which are offered under the same limitation of liability as the rest of the content on the website, according to the articles in this document. In the case of sending information other than that related to the process of buying/selling products, the user is deemed to give OTI GENERAL TRADING S.R.L. the non-exclusive, unlimited, free, irrevocable and re-transferable right to use, reproduce, modify, adapt, publish, translate, as well as the right to distribute it through any media anywhere.

The User warrants that he/she has all rights on the content he/she transmits by any means for publication on the website or not, so that by using this content he/she does not cause damage to any other person.

Privacy Policy

The confidentiality of your data is one of our fundamental commitments at OTI GENERAL TRADING SRL (together referred to as "otishop.eu" or "we"), including OTI GENERAL TRADING SRL.

We therefore endeavour to process your personal data in accordance with the principles set out in the data protection legislation applicable in Romania, including Regulation (EU) 2016/679 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46 / EC ("GDPR"). Personal data means any information relating to an identified or identifiable natural person, and an identifiable person is that person who can be identified directly or indirectly, in particular by reference to an identification number or to one or more factors specific to the physical, psychological, mental, economic, cultural or social identity.
This privacy policy concerns the personal data of our customers, our business partners, other persons who contact us and who visit us and their representatives, potential employees, trainees or associates and applies to the data collected through our website, otishop.eu, as well as all other personal data we collect by email or other offline contacts. The Privacy Policy describes:
• the purposes for which we collect and use your personal data;
• the grounds for processing for such purposes;
• the categories of personal data that we collect and process;
• the duration of the processing of such data;
• your rights as a data subject and how you can exercise them;
• the persons to whom we may disclose personal data

OBJECTIVES, GROUNDS FOR PROCESSING AND PERSONAL DATA CATEGORIES
In the context of your interaction with otishop.eu, you, as a natural person, may be subject to the data processing activities we carry out. Therefore, we use your personal data in the following cases:

1. If you are a customer or potential customer of otishop.eu:
1.1. By providing the online product marketing service requested from us
We use your relevant personal data to prepare and provide the services requested from us. For example, processing the order and delivering it to you, in this case we rely on the contract between us as grounds for processing. 1.2. Communicating with you
We use your contact details to communicate with you in relation to your requests and any other relevant business-related matters. We also rely in this case on the contract between us as grounds for processing. 1.3 Data processing as an obligation imposed by law and by the statute governing the profession/activity of online commerce.
We may take over some of your data in the context of providing services based on obligations or legal obligations imposed on online commerce by the statute governing online commerce (for example, a know-your-client or anti-money-laundering obligation). In this case, the grounds for the processing are our legal obligations. 1.4 Sending offers and newsletters
We may also use your contact details to provide you with our specialized newsletters or relevant offers in electronic form, but only if you have subscribed and therefore expressly consented to such processing. You may at any time withdraw your consent by expressing your option not to receive the newsletters in the future by clicking "Unsubscribe" when you receive that email or by writing to comenzi@oti.ro.
The categories of data processed in the context of our relationship with you are your name, email address, telephone, fax, as well as other personal data you may provide to us directly.

2. If you are a representative or contact person of a customer or potential customer of the otishop.eu online store.
2.1. Providing the services requested from us
We use your relevant personal data to prepare and provide the services requested from us. For example, we may use personal data to manage the relationship with the customer you represent, or we may rely on your personal data in our online marketing activity. We rely in this case on the legitimate interest in providing our services according to our field of activity and managing the relationship with our customers.
2.2. Communicating with you
We use your contact details to communicate with you in relation to your requests and any other relevant business-related matters. We also rely in this case on the legitimate interest in providing our services according to our field of activity.
2.3 Data processing as an obligation imposed by law and by the statute governing the profession/activity of online commerce.
We may collect some of your data in the context of providing services based on legal obligations or on the obligations imposed on online commerce by the statute governing online commerce (e.g.: a know-your-client obligation). In this case, the grounds for the processing are our legal obligations.
2.4 Sending newsletters and offers. We may also use your contact details to provide you with our specialized newsletters and offers in electronic form, but only if you have subscribed and therefore expressly consented to such processing. You may at any time withdraw your consent by expressing your option not to receive the newsletters in the future by clicking "Unsubscribe" when you receive that email or by writing to comenzi@oti.ro.
In all cases, the data is provided either directly by you or by a customer. The categories of data processed in this context are generally the name, position, email address, telephone, fax, address, identification data, as well as other personal data provided to otishop.eu usually by you to fulfil the above purposes.

3. If you are an employee or other collaborator of a customer or potential customer
3.1. Providing the services requested from us
We use your relevant personal data to prepare and provide the services requested from us. For example, we may use personal data to manage the relationship with the customer you represent, or we may rely on your personal data in the online store activity. We rely in this case on the legitimate interest in providing our services according to our field of activity.
3.2. Communicating with you
We use your contact details to communicate with you in relation to your requests and any other relevant business-related matters. We also rely in this case on the legitimate interest in providing our services according to our field of activity.
3.3 Data processing as an obligation imposed by law and by the statute governing the profession
We may collect some of your data in the context of providing services on the basis of legal obligations or obligations imposed on online commerce by the statute governing the profession/activity of online commerce (for example, a know-your-client obligation). In this case, the grounds for the processing are our legal obligations.
3.4 Sending newsletters and offers
We may also use your contact details to provide you with our specialized newsletters and offers in electronic form, but only if you have subscribed and therefore expressly consented to such processing. You may at any time withdraw your consent by expressing your option not to receive the newsletters in the future by clicking "Unsubscribe" when you receive that email or by writing to comenzi@oti.ro.
In all cases, the data is provided either directly by you or by a customer. The categories of data processed in this context are generally the name, position, email address, telephone, fax, address, identification data, as well as other personal data provided to otishop.eu usually by you to fulfil the above purposes.

4. If you are a business partner of OTI GENERAL TRADING SRL
4.1. Maintaining our contractual relationship with you
We use your relevant personal data to maintain our contractual relationship with you. We rely in this case on the fulfilment of our agreement as grounds for processing.
4.2. Communicating with you
We use your contact details to communicate with you in relation to any relevant business-related matters. We also rely in this case on the fulfilment of our agreement as grounds for processing.
4.3 Data processing as an obligation imposed by law and by the statute governing the profession/activity.
We may collect some of your data in the context of providing services on the basis of legal obligations or obligations imposed on online commerce by the statute governing the profession/activity. In this case, the grounds for the processing is our legal obligation.
The categories of data processed in the context of our relationship with you are the name, email address, telephone, fax, as well as other personal data you may provide to us directly.

5. If you are a representative, contact person, employee or other collaborator of the business partner of OTI GENERAL TRADING SRL
5.1. Maintaining our contractual relationship with our business partner
We use the relevant personal data to maintain our contractual relationship with our business partner. In this case, we rely on the legitimate interest in ensuring that the contractual relationship is properly managed.
5.2. Communicating with you
We use your contact details to communicate with you in relation to any relevant business-related matters. Also, in this case, we rely on the legitimate interest in ensuring that the contractual relationship is carried out in an appropriate manner.
5.3 Data processing as an obligation imposed by law and by the statute governing the profession/activity.
We may take over some of your data in the context of providing services on the basis of legal obligations or obligations imposed on online commerce by the statute governing the profession/activity. In this case, the grounds for the processing is our legal obligation.
In all cases, the data is provided either directly by you or by the business partner. The categories of data processed in this context are generally the name, position, email address, telephone, fax, address, identification data, as well as other personal data provided to otishop.eu usually by you to fulfil the above purposes.

6. If you are a job / internship applicant:
We use the personal data contained in the CVs we receive to assess the applicants' qualifications for a position with OTI GENERAL TRADING SRL, including in connection with our internship program. When processing we rely on the conclusion and execution of the agreement.
The categories of data processed in the context of our relationship with you are your name, email address, telephone, fax, address, personal data included in CVs, details of education and training, professional qualifications, as well as other personal data you may provide directly.

7. If you are a visitor to our premises:
We use your personal data to ensure the security of our premises, property and personnel. In this case, the processing of our data is based on the legitimate interest of the online store, namely the protection of these premises, assets and personnel.
The categories of data processed in this context are your name, as well as other personal data you may provide to us directly.

8. If you are a user of our website:
We use the personal data we collect from you when you visit our website, otishop.eu, to monitor traffic and improve the content of the website. We base this data processing activity on our legitimate interest in ensuring the correct functioning of our website, as well as its improvement.
The categories of data processed in this context are the time and date of accessing the website and the IP address from which our website was accessed.
For all categories of data subjects above, we may also process your data in the context of structural changes or similar transactions involving any entity with which we collaborate. In this case, the grounds for the processing may be represented by the legal obligation (if otishop.eu is legally obliged to disclose certain personal data to public authorities), the execution of the contract signed with otishop.eu in the context of such a transaction (if you are a party to such agreement) or the legitimate interest of otishop.eu to carry out the transaction in the most efficient way (in the rest of the cases).

PROVISION OF PERSONAL DATA
When data is requested directly from you, we ask you to provide all categories of personal data that we request for the purposes mentioned above, since otherwise we will not be able to operate our business (including, among other things, our services).
If you provide otishop.eu with the personal data of other individuals, please inform them prior to disclosure on the ways in which otishop.eu intends to process personal data, as described in this Privacy Policy.

DISCLOSURE OF PERSONAL DATA
Although we will not usually disclose your personal data to third parties, we may:
• disclose contact details to our affiliates in otishop.eu;
• if it is in your interest and necessary, we disclose the relevant personal data to public authorities in the course of judicial or administrative investigations.

DURATION OF SUCH PROCESSING
We intend to retain your personal data both for the duration of our contract, if any, and thereafter in accordance with our internal policies and our legal obligations. If the data is not collected in the context of a contract, such data will be retained for as long as necessary to fulfll the purpose of collecting the intended data.

YOUR RIGHTS

As data subjects, under the GDPR you have a number of rights, including:
• the right of access - allows you to obtain confirmation that your personal data is being processed by us and, if so, the relevant details of these processing activities;
• the right to rectification - allowing you to rectify your personal data if it is incorrect;
• the right to erasure or “the right to be forgotten” - allowing you to obtain the erasure of your personal data in certain cases (for example, if the data is no longer necessary in relation to the purposes for which it has been collected);
• the right to restrictions - allowing you to obtain restriction of processing of your personal data in certain cases (for example, when you dispute the accuracy of your personal data, for a period that allows us to verify such accuracy);
• the right to object - allowing you to object to further processing of your personal data under the conditions and limits set out by the law;
• the right to data portability - allowing you to receive the personal data relating to you that you have provided to us, in a structured, commonly used way that can be read by the computer or transmit this data to another data controller.
We are happy to ensure the exercise of these rights.
You can exercise the rights mentioned above and learn more about these rights by submitting to us, as a data controller, a written request, namely to OTI GENERAL TRADING SRL, Address: 51, Theodor Pallady Blvd, Computing Center Building, 1st floor, Sector 3, Bucharest, Post Code: 032258 or by e-mail to comenzi@oti.ro. You also have the right to lodge a complaint with the Data Protection Authority.
We undertake to always treat your requests with the utmost attention and to answer any questions you may have as soon as possible.

Cookie Usage Policy

The otishop.eu website uses cookies.
The information below is intended to bring to the attention of the user more details about the placement, use and administration of the "cookies" used by the otishop.eu website. There are also some helpful links related to this topic. If you need more information and you cannot find it below, you can contact us at the email address: comenzi@oti.ro. Please read the following information carefully:

This website uses its own and third-party cookies to provide customers with a much better browsing experience and services tailored to their needs and interests.
In what we call "web 2.0", "cookies" play an important role in facilitating the access and delivery of multiple services the user enjoys while surfing the Internet, such as:

• Customizing certain settings such as: the language in which a website is viewed, the currency in which certain prices or tariffs are expressed, keeping options for various products (dimensions, specifications, etc.) in the shopping cart (and storing these options) - thus generating the flexibility of the "shopping cart" (accessing old preferences by clicking the "forward" and "back" button);
• Cookies provide site owners with valuable feedback on how their sites are used by users so they can make them even more effective and accessible to them;
• Allow multimedia or other applications from other websites to be included in a particular website to create a more valuable, useful and great browsing experience;
• Improve the efficiency of online advertising.

WHAT IS A "COOKIE"?

An "Internet Cookie" (also known as "browser cookie" or "HTTP cookie" or simply "cookie") is a small file of letters and numbers that will be stored on your computer, mobile terminal or other equipment of a User accessing the Internet. The cookie is installed through a web-server request from a browser (like Internet Explorer, Chrome, Mozilla Firefox) and is completely "passive" (does not contain software, viruses or spyware and cannot access the information on the hard drive of the user).

A cookie consists of 2 parts: the name and the content or the cookie value. Moreover, the duration of a cookie is determined: technically, only the web-server that sent the cookie can access it again when a User returns to the website associated with that web-server. Cookies themselves do not require personal information to be used and, in most cases, do not personally identify Internet users.

There are 2 large categories of cookies:

● Session Cookies - they are temporarily stored in the web browser's cookie folder so that it can store them until the user quits the website or closes the browser window (e.g. logging in /logging off a webmail or social networking account).
● Persistent cookies - these are stored on the hard drive of a computer or device (generally depends on the default cookie lifetime). Persistent cookies also include cookies placed by a website other than the one the User is currently visiting – known as‘ third party cookies’ – which can be used anonymously to store the interests of a User so that advertising is delivered as relevant as possible to the User.

WHAT ARE THE BENEFITS OF COOKIES?

A cookie contains information between a web browser (user) and a specific web-server (website). If a browser accesses that web-server again, it can read the already stored information and respond accordingly. Cookies provide users with a great browsing experience and support the efforts of many websites to provide user-friendly services, e.g., online privacy preferences, website language options, shopping carts, or relevant advertising.

WHAT IS THE LIFETIME OF A COOKIE?

Cookies are managed by web servers. A cookie lifetime may vary significantly, depending on the purpose for which it is placed. Some cookies are used exclusively for one session (session cookies) and are completely removed once the user has left the website, while other cookies are kept and reused each time the user returns to that site (" permanent cookies "). However, cookies can be deleted by a user at any time in their browser settings.

WHAT ARE THIRD PARTIES COOKIES?

Certain sections of content on some websites may be provided through third parties / vendors (e.g., news box, video or advertisement). These third parties may also place cookies through the website and they are called "third-party cookies" because they are not placed by the owner of that website. Third-party vendors must also comply with the applicable law and privacy policies of the website owner.

HOW ARE COOKIES USED BY THIS WEBSITE

A visit to this website may place cookies for the following purposes:

• Website performance cookies
• Visitor analysis cookies
• Cookies for geotargeting
• Recording cookies
• Session cookies
• Advertising cookies
• Advertisement providers' cookies

Certain cookies may come from third parties.

PERFORMANCE COOKIES

This type of cookie retains the user's preferences on this website, so there is no need to set them every time you visit the website (e.g.: list of recently viewed products, user's currency preferences, type of terminal used - desktop or mobile, number of products added to the shopping cart, etc.).

COOKIES FOR GEOTARGETING

These cookies are used to determine which country you come from, are completely anonymous and are only used to target content (e.g. country code storage, following automatic IP-based detection).

RECORDING COOKIES

These cookies store the specific data of a particular user (user code, email address, preferences for retaining account login data). When you register with this website, we generate a cookie that tells us if you are registered or not. Our servers use these cookies to show us the account with which you are registered and to show you the information associated with the account.

SESSION COOKIES

The session cookie is automatically generated when accessing the website and is used to manage web applications (HTTP protocol, filling in certain forms, interacting with certain elements of the website, etc.). This cookie is automatically deleted when you close your browser.

These cookies are used to determine which country you come from, are completely anonymous and are only used to target content (e.g. country code storage, following automatic IP-based detection).

OTHER THIRD PARTY COOKIES

On some pages, third parties can set their own anonymous cookies in order to track the success of an application or to customize an application. These cookies may come from third parties such as Web Analytics services (e.g., Google Analytics), advertising (e.g., AdSense), social media platforms (e.g., Facebook), chat customer support applications, etc. Due to the usage type, this website cannot access these cookies, just as third parties cannot access the cookies owned by this website. For example, when you share an article using the social network button on this website, that social network will record your activity.

WHAT INFORMATION IS STORED AND ACCESSED USING COOKIES?

Cookies store information in a small text file that allows a website to recognize a browser. The web-server will recognize the browser until the cookie expires or is deleted. The cookie stores important information that enhances your Internet browsing experience (e.g., language settings to access a site, keeping a user logged in to your webmail account, online banking security, keeping your products in the shopping cart).

WHY ARE COOKIES IMPORTANT FOR INTERNET?

Cookies are the core of the Internet's efficient operation, helping to generate a friendly browsing experience that is tailored to each user's interests and preferences. Not accepting or disabling cookies can make certain websites unusable. Not accepting or disabling cookies does not mean you will not receive online advertising - just that it will no longer be able to track your preferences and interests highlighted by your browsing behaviour.
Examples of cookies important uses (that do not require authentication of a user through an account):

• Content and services tailored to user's preferences - news, weather, sports, maps, public and government services, entertainment websites and travel services.
• Offers adapted to users' interests - password storage, language preferences (e.g., displaying of search results in Romanian).
• Storing child protection filters for Internet content (Family Mode options, Safe Search functions).
• Limiting the frequency of ads – limiting the number of times an ad is shown to a particular user on a website.
• Provision of more relevant advertising for the user.
• Measurement, optimization and analytics features - such as confirming a certain level of traffic on a website, what type of content is viewed and how a user reaches a website (e.g., search engines, directly from other websites, etc.). Websites run these analysis of their use to improve websites for the benefit of users.

SECURITY AND PRIVACY ISSUES

Cookies are NOT viruses! They use plain text formats. They are not made up of pieces of programming code, so they cannot be executed or self run. Consequently, they cannot duplicate or replicate on other networks to run or duplicate again. Because they cannot perform these functions, they cannot be considered viruses. Cookies can still be used for negative purposes. Because they store information about user preferences and browsing history, both on a particular website and on other websites, cookies can be used as a form of Spyware. Many anti-spyware products are aware of this fact and constantly mark cookies to be deleted in anti-virus/anti-spyware deletion/scanning procedures. In general, browsers have integrated privacy settings that provide different levels of cookie acceptance, shelf life and automatic deletion after the User has visited a particular site. Due to the fact that identity protection is extremely valuable and represents the right of every Internet user, it is recommended to know the issues that can be caused by cookies. Because they constantly transmit information back and forth between browser and website, in case an attacker or an unauthorized person interferes with the data transmission path, the information contained within the cookie can be intercepted. Although very rare, this can happen if the browser connects to the server using a not encrypted network (e.g., an unsecured WiFi network).  Other cookie-based attacks involve incorrect cookie settings on the servers. If a website does not require the browser to use only encrypted channels, attackers can use this vulnerability to fool browsers in sending information via unsecured channels. Attackers then use the information to access specific unauthorized websites. It is very important to carefully choose the most appropriate method of protecting personal information.

TIPS FOR SAFE AND RESPONSIBLE BROWSING BASED ON COOKIES

Due to their flexibility and the fact that most of the large and most visited websites use cookies, they are almost inevitable. Disabling cookies will not allow the user to access the most popular websites, such as Youtube, Gmail, Yahoo and others.

Here are some tips to make sure you're browsing without worries using cookies:

• Customize your browser settings for cookies to reflect a comfortable level of cookie security for you;
• In case you do not mind cookies and you are the only person using the computer, you can set long expiration dates to store your browsing history and personal access data.
• If you share your computer access, you can consider setting your browser to delete individual browsing data each time you close your browser. This is one way to access websites that place cookies and delete any visit information at the end of the browsing session;
• Install and constantly update your antispyware applications;
• Many of the spyware detection and prevention applications include website-attack detection. This prevents the browser from accessing websites that could exploit browser vulnerabilities or download dangerous software. Make sure your browser is always up to date. Many of the attacks based on cookies are carried out by exploiting the weaknesses of the old versions of browsers;
• Cookies are everywhere and cannot be avoided if you want to enjoy access to the best and greatest websites on the Internet - local or international. With a clear understanding of how they work and the benefits they bring, you can take the necessary security measures so you can surf the Internet with confidence.

HOW CAN I STOP COOKIES?

Disabling and refusing to receive cookies can make some websites unfeasible or difficult to visit and use. Also, refusing to accept cookies does not mean you will not get / see online advertising anymore. A browser setting is possible so that these cookies are no longer supported or you can set the browser to accept cookies from a particular website. But, for example, if you are not registered using cookies, you will not be able to leave comments. All modern browsers provide the option to change cookie settings. These settings are usually found in your browser's "Options" or "Preferences" menu. To understand these settings, the following links may be useful, otherwise you can use the browser's "Help" option for more details.

• Cookie settings in Internet Explorer
• Cookie settings in Firefox
• Cookie settings in Chrome
• Cookie settings in Safari

For third-party cookie settings, you can also visit the following website: youronlinechoices.com/ro

USEFUL LINKS

If you want to know more about cookies and what they are used for, we recommend the following links: 

• Microsoft Cookies guide
• All About Cookies

About Us

With over 20 years of experience in the distribution of cast iron cookware in the most important store networks, we now offer you "cool" products in your kitchen directly from our online store, so that you can enjoy tasty and healthy food.

Cast iron has been used for cooking for thousands of years, and lately has seen a spectacular comeback in people's kitchens due to its unique qualities: uniform radiance and long heat retention and durability, and in the case of pure cast iron we can say that it is perhaps the healthiest material to cook with (because it does not contain any substance harmful to our body).

According to a Michigan State University study:

"Cast iron pans and dutch ovens are very economical since they will last for generations when properly cared for.”

"Cast iron pans and dutch ovens can be used for frying and baking foods to perfection."

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All customers who choose to buy from our otishop.eu online store  benefit from a complete package of services: free and specialized advice based on their needs, optimal quality/price ratio, consistency in quality, payment facilities, transport anywhere in the country in record time, promptness of order processing and professionalism of the Oti team.

The identification and contact details of OTI GENERAL TRADING SRL are as follows:

OTI GENERAL TRADING SRL

• Our business address: 51, Theodor Pallady Blvd, Computing Center Building, 1st floor, Sector 3, Bucharest
• Post Code: 032258
• GPS coordinates: 44.40688, 26.20151
• Trade Register number:: J40/3412/2010
• Unique Registration Code: 26728203
• Email: comenzi@oti.ro
• Program: Monday – Friday: 09:00 –17:00